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Find answers about booking, delivery, setup, safety, and everything else.
Most Asked
Top questions from our customers
Booking & Payments
Pricing, reservations, and payment info
Bounce house rentals start at $150 for a full-day rental (up to 8 hours), which includes delivery, setup, and pickup anywhere in Orange County, CA. We charge a flat fee per day — the price is the same whether your event is 4 hours or 8. Prices vary depending on the unit size and type — combo units with slides and water slides are typically higher. Visit our catalog to see current pricing for each item.
We recommend booking 2-4 weeks in advance, especially during peak season (April through October). Weekends in spring and summer fill up fast, so the earlier you book the better your selection will be. Same-week bookings may be available depending on inventory — call us at (626) 600-2686 to check.
Use our online booking wizard at bounceandco.com/book. It takes about 5 minutes — pick your date, choose your bounce house or water slide, enter your venue and setup details, and pay securely with any major credit card. You'll receive an instant email confirmation with your booking details.
We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment system. A 25% deposit is collected at the time of booking to secure your reservation, with the remaining balance due before your event.
We charge a flat fee per day for rentals, typically covering 4-8 hours. The price is the same whether your event is 4 hours or 8 — we deliver and set up before your guests arrive and pick up by 6pm. Setup takes about 30 minutes and doesn't count against your rental period — you get the full time to enjoy.
Yes! Instead of paying for a full extra day, you can keep the rental overnight for just 5% of the rental fee. We'll collect it the next morning between 7-9am. This is great if your event runs late or you'd simply prefer a morning pickup without the hassle of an evening teardown.
Yes, we accommodate multi-day rentals for weekend events, festivals, and longer celebrations. Multi-day pricing is based on the daily flat rate per day. Contact us at (626) 600-2686 or book online and select your start and end dates to see pricing.
Yes, contact us by phone at (626) 600-2686 or email at info@bounceandco.com to make changes to your reservation. We can swap equipment, change delivery times, or add items — all subject to availability. We recommend making changes at least one week before your event.
Tips are always welcomed and appreciated by our delivery and pickup crew — they get to keep 100% of the tip. Tips are not included in our prices. Like most service industries, customers typically tip 10%-25% of the total rental price. It's entirely optional, but our team always appreciates it!
Yes! We work with party supply stores, live character performers, clown service providers, magicians, DJs, and more. If you're looking for additional entertainment or party services to complement your rental, contact us at (626) 600-2686 or email info@bounceandco.com and we'll be happy to connect you with our trusted partners.
Delivery & Setup
Delivery areas, setup requirements, and surfaces
Yes! All rentals include professional delivery, setup, and pickup at no extra charge anywhere in Orange County, CA. Our team arrives about 30 minutes before your event to handle all setup, conducts a safety inspection, and reviews the operating guidelines with you. Pickup is by 6pm, or if you've chosen overnight, we collect the next morning between 7-9am. You don't need to lift a finger.
We deliver throughout Orange County, CA, including Anaheim, Irvine, Huntington Beach, Newport Beach, Costa Mesa, Fullerton, Mission Viejo, Lake Forest, Tustin, Orange, Yorba Linda, Garden Grove, Brea, Laguna Niguel, San Clemente, Dana Point, Aliso Viejo, Rancho Santa Margarita, Westminster, and more. See our full list of service areas for details.
Yes, an adult (18 or older) must be present at the delivery location when our team arrives. We'll walk you through the safety guidelines, confirm the setup location, and make sure everything is running properly before we leave. This also ensures we can answer any last-minute questions you have before your event.
A little prep goes a long way! Before our team arrives: clear the setup area of any debris, rocks, pet waste, toys, or sharp objects. If we're setting up on grass, please mow a day or two beforehand (not the same day). Make sure there's a clear pathway at least 3 feet wide from where our truck can park to the setup location — our equipment is heavy and travels on a dolly. Confirm your power outlet works and is within 100 feet of the setup spot. For water slides, make sure the faucet is accessible. If you have sprinklers in the setup area, please disable the timer for the day.
Inflatables can be set up on grass, concrete, asphalt, gravel, dirt, sand, or indoors. On grass, we use stakes to anchor the inflatable securely. On hard surfaces like driveways, patios, or parking lots, we use sandbags instead. Some surfaces like gravel, dirt, and sand may have additional setup or cleaning fees. The setup area should be flat and level with at least 3 feet of clearance on each side of the inflatable.
Yes, the setup area must be accessible at ground level without any stairs. Our inflatables are very heavy — typically 175 to 350+ pounds — and stairs to the venue will prevent us from safely delivering and setting up the equipment. Please ensure there is a clear, flat path from where our truck can park to the setup location. If you're unsure whether your venue works, contact us and we'll help you figure it out.
Yes, as long as the gate or pathway is at least 3 feet wide. Our team transports inflatables rolled up on a heavy-duty dolly, so we just need a clear, flat path from the truck to the setup area. If your yard has a narrow side gate, measure it first — and let us know so we can plan accordingly.
Yes, inflatables require continuous airflow from a blower that plugs into a standard 110v household outlet. We provide all necessary extension cords for outlets up to 100 feet from the setup location. If no electrical outlet is available within range, you must use one of our generators ($120 rental fee, includes a full tank of gas that should last your entire event). For insurance purposes, all electrical equipment — extension cords and generators — must be provided by us.
Yes, water slides require access to a water faucet within 50 feet of the setup area. We provide a 50-foot hose with every water slide rental — you don't need to supply your own. In cooler weather, water slides can also be used dry as regular slides. Please note: never add water, soap, or any liquids to an inflatable that isn't specifically designed as a water slide. All other standard requirements apply — flat ground-level surface, electrical access, and adequate clearance around the unit.
Space requirements vary by unit — each product page lists exact dimensions including height. As a general rule, you need the inflatable's footprint plus 3 feet of clearance on all sides and 2 feet above. Also ensure there are no overhead obstructions like tree branches or power lines. Our team will confirm suitability during setup.
Yes! Inflatables work great indoors in spaces like gymnasiums, community halls, and event centers. The blower uses cold air with no exhaust, so ventilation isn't a concern. Just make sure the ceiling height is at least 2 feet taller than the inflatable, and there's adequate clearance from lights, vents, and sprinkler heads. Check the product page for the exact height of each unit.
The inflatable may temporarily flatten the grass underneath it, but this is normal and the grass typically bounces back within a few days. During hot summer months, extended use may cause mild discoloration, which also recovers on its own. We recommend not keeping the inflatable in the same spot for more than two days. Mowing a day or two before your event (not the same day) helps minimize any temporary effects. Important: please do not attempt to move or reposition the inflatable once it's set up — moving it while inflated can damage the unit and void warranty coverage. If you have concerns about a specific spot on your lawn, let our team know during setup and we'll work with you to find the best location.
Yes, we can set up at parks, community centers, and other public venues throughout Orange County. Please note that it is the customer's responsibility to obtain any required permits or permissions from the venue before the event. Some parks require a special event permit or proof of insurance — we can provide a certificate of insurance (COI) upon request to help with your venue booking.
Curbside delivery is strictly a drop-off of the items to the address requested. This applies to items like tables, chairs, and tents — setup of these items is the responsibility of the renting party. We will drop off all items at the address requested and return to pick them up at the agreed time. We ask that you prepare the items for pickup just as they were dropped off — tables, chairs, and tents should be folded and put away the same way they arrived.
Safety & Equipment
Safety guidelines, capacity, and equipment details
Every rental is thoroughly cleaned, sanitized, and inspected before each delivery. We use commercial-grade cleaning products to ensure hygiene, and every unit gets a full safety check before it goes out. We are fully insured with comprehensive general liability coverage and PTA approved, making us certified vendors for schools, churches, and community organizations throughout Orange County.
Yes, all of our inflatables are made from commercial-grade, lead-free vinyl that meets current safety standards. Our entire fleet is very new and features the latest safety designs. Every unit is regularly inspected for wear and tear, and we retire any equipment that doesn't meet our quality standards. Your family's safety is our foundation — not an afterthought.
Capacity depends on the size of the unit and the age of the riders. As a general guide: standard bounce houses accommodate 6-8 younger children (under 8) or 4-6 older kids at a time. Larger combo units and obstacle courses can hold more. For water slides, only one person should be on the slide at a time. Children must be at least 3 years old to use any inflatable, and we recommend separating younger children from older kids for safety. Each product page lists the specific weight limit and recommended capacity — please follow the posted limits to keep everyone safe.
It depends on the ages of your guests and the type of event. For children aged 3-5, a standard bounce house is perfect — they're safe, enclosed, and the right size. Kids aged 6-12 love combo units with slides and obstacle courses. Teenagers and adults enjoy our larger slides, obstacle courses, and water slides. Hosting a school carnival or block party? Combo units and obstacle courses keep large groups entertained. Check each product page for age recommendations and capacity, or contact us — we're happy to help you pick the perfect setup.
Some of our larger units are rated for adult use and can accommodate higher weight limits. Check individual product pages for specific weight capacities and age recommendations. Our combo units and larger slides are popular choices for events where adults want to join the fun.
Yes, we are fully insured with comprehensive general liability coverage and PTA approved. This makes us certified vendors for schools, churches, HOAs, and community organizations. We can provide a certificate of insurance (COI) upon request for any venue or organization that requires proof of coverage. Just let us know at the time of booking and we'll have it ready for you.
We cater for all types of events — birthday parties, school carnivals, church festivals, corporate team-building days, block parties, graduation celebrations, baby showers, community fundraisers, holiday events, and more. No event is too big or too small. Browse our catalog to find the perfect inflatables for your occasion, or contact us for recommendations.
Yes! Every inflatable rental includes the commercial air blower needed to keep it inflated. The blower runs continuously during use — that's completely normal and how all inflatables work. We set everything up and make sure it's running properly before we leave.
Yes — the blower must run continuously to keep the inflatable properly inflated. If it gets unplugged, the unit will begin to deflate within minutes. This is normal for all inflatables. Make sure kids and guests stay away from the blower and cords during the event. Keep the blower plugged in until our team arrives for pickup.
No — please never add water, soap, or any liquids to an inflatable that isn't specifically designed as a water slide. Water on a dry inflatable creates a dangerously slippery surface and can damage the equipment. If you want water fun, check out our water slide collection — they're purpose-built for it and we include a 50-foot hose with every water slide rental.
We make it easy for first-timers! Here's your quick checklist: choose a flat, ground-level area with enough space for the inflatable plus 3 feet of clearance on each side. Make sure there's a power outlet within 100 feet — we bring the extension cords. For water slides, you'll need a water faucet within 50 feet (we provide the hose). On the day, just remove shoes before jumping, keep food and drinks outside the unit, and make sure an adult is always supervising. We handle delivery, setup, safety review, and teardown — your only job is to enjoy the party!
We provide safety guidelines with every rental and review them with you during setup. Key rules include: an adult must supervise at all times, remove shoes and sharp objects before entering, no food or drinks inside the inflatable, follow posted capacity limits, never allow climbing on the outside walls, and keep riders of similar size and age together. No silly string, face paint, gum, or confetti inside the unit.
It's rare, but if an inflatable has any issue during your event, call us right away at (626) 600-2686. Most issues — like a tripped breaker — can be resolved quickly over the phone. If there's a problem we can't fix remotely, we'll send a team member out as fast as possible. Your satisfaction and your guests' safety are always our top priorities.
Normal wear and tear is expected and covered — you won't be charged for scuffs or minor marks from regular use. However, customers are responsible for damage caused by misuse, neglecting safety rules, or prohibited items like silly string, face paint, gum, or sharp objects. Following the safety guidelines we review during setup is the best way to prevent any issues. We strongly recommend adding our optional Damage Protection plan during checkout — for just 6% of the rental subtotal, it covers accidental damage and gives you peace of mind so you can focus on enjoying your event.
Weather & Cancellations
Rain policies, wind limits, and rescheduling
We offer free rescheduling for weather-related cancellations. If rain or unsafe conditions are forecast, contact us as soon as possible and we'll find a new date that works at no additional cost. Inflatables cannot be used in rain or wet conditions for safety reasons.
If rain begins while the inflatable is in use, all riders should exit the unit immediately — wet surfaces become slippery and unsafe. Turn off and unplug the blower, and contact us right away. We'll work with you on next steps, whether that's waiting out a brief shower or arranging pickup early. Safety always comes first.
For safety, inflatables must not be used when sustained winds exceed 15 mph. Our team monitors weather conditions on event days. If winds make it unsafe to operate the inflatable, we'll work with you to reschedule at no charge. If conditions become unsafe during your event, the inflatable must be deflated immediately.
A 25% deposit is required at booking to secure your date, with the remaining balance due before your event. We offer free rescheduling for weather-related cancellations — we'll move your reservation to a new date at no extra cost. Full cancellation and refund details are outlined in your rental contract. For any changes, contact us as early as possible so we can work with you.
Still have questions?
Our team is ready to help. Reach out or start booking your event.